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Home / Personal Data Protection Policy

Personal Data Protection Policy

Privacy Policy Principles

We are a company called

Maisondargile s.r.o.
Za Poříčskou bránou 259/11
18600 Praha
Česká republika

IČ (CIN): 21787981
Spisová značka: C 406509 - Městský soud v Praze

We operate an online shop on the website www.senseseu.com.

To provide sales of goods and to operate our website, we process certain personal data.

The processing of personal data is mainly regulated by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR").

I. Processing of Personal Data

A. Processing of Personal Data When Using a Contact Form

If you request our products and services, we will handle your contact information that you provide to us, mainly through the inquiry form. This includes: Name, Surname, Phone Number, Email.

Why do we need it? We will contact you using this information for further arrangements regarding goods.

What is the legal basis for processing? This processing is based on Article 6(1)(b) of the GDPR – negotiations about a contract, or pre-contractual steps at your request.

How long will we process your personal data? If we do not enter into further cooperation, we will process your data for no longer than 1 year from our last communication.

B. Processing of Personal Data When Making a Purchase

If you make a purchase with us, we will handle the data you provide, mainly billing information such as name, surname, address, phone number, and email.

Why do we need it? We need to process personal data to fulfill our contract – to deliver goods to you. We will also use your contact details to communicate with you regarding the status of your order, and in some cases, about complaints or your inquiries.

We also process personal data to fulfill our legal obligations, such as accounting and tax purposes, and for handling complaints and other issues.

What is the legal basis for processing personal data? Processing is based on Article 6(1)(b) of the GDPR – fulfilling the contract, and Article 6(1)(c) of the GDPR – fulfilling our legal obligations.

How long will we process your personal data? For the duration of providing our service and afterward for 1 year from the last provision of such service or delivery of goods.

C. Newsletters (Commercial Messages)

If you are a purchasing customer and did not opt out during your purchase, we will use your email address to send you our news.

What is the legal basis for this? Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, allows us to do so if you have not opted out at the time of purchase.

How long will we process your personal data? 1 year from your last purchase. You can unsubscribe from the mailing list at any time via email or by contacting us at contact.senseseu@gmail.com.

II. Who Will Have Access to Your Data?

Your data will remain with us. However, some companies or individuals who help us run our e-shop may have access to the data. They include:

  • The e-shop platform provider Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00, Prague 6, ID No. 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25 395)

  • Companies involved in shipping goods (DPD, PPL, DHL)

  • Companies involved in payment processing (Shoptet, Adyen)

  • Email service providers (Google)

  • Marketing agency (Facebook)

Your personal data may also be accessible to the following entities:

  • DPD, DHL, PPL, Adyen, Shoptet

We process personal data only within the territory of the European Union.

III. Additional Information

We do not have a designated data protection officer in our company.

Our company makes decisions based on automated processing or profiling.

If you have any questions regarding personal data, please contact us at contact.senseseu@gmail.com or call us at +420604339117.

IV. Use of Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. These cookies are then sent back to the originating website or another website that recognizes them on each subsequent visit.

Cookies serve various purposes, such as enabling effective navigation between pages, remembering your preferences, and generally improving user experience. They can also ensure that advertisements shown online are better tailored to your interests.

We use the following types of cookies on our website:

  • Necessary Cookies: Required for website functionality, such as logging in to secure areas. This category of cookies cannot be disabled.

  • Analytical/Statistical Cookies: Help us understand the number of visitors and how they use our website. They help us improve the way our website works. We only run these files with your prior consent.

  • Advertising Cookies: Used to track preferences and display ads and content that best match your interests. We only run these files with your prior consent.

Please note that third parties (including external service providers) may also use cookies and/or access data collected by cookies on our website.

Cookies Used

  • Technical Name

  • Issuer

  • Purpose or Description

  • Duration: Session/Persistent 

For more information about cookies and their current list, you can access them through your browser's developer tools.

Consent can be given through a checkbox on the cookie bar. You can also refuse or set cookie preferences through your browser settings.

Further information on managing cookies in individual browsers can be found at the following links:

V. Your Rights Regarding Personal Data Processing

The GDPR provides you, among other rights, the ability to contact us for information on what personal data we process, request access, update or correct your personal data, or request restrictions on processing. You can also request a copy of the processed personal data, its deletion in certain situations, or data portability. You have the right to object to processing based on legitimate interests.

If you believe that we are handling your data improperly, you have the right to file a complaint with the Office for Personal Data Protection or to pursue your claims in court.

These conditions are effective as of 10 November 2024.